Privacy Policy

Introduction

HemVitality is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or enquiry forms
• Subscribe to our newsletter or marketing communications
• Contact us via email or phone
• Interact with our website

This information may include your name, email address, phone number, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide customer support
• Send you information about our products and services
• Improve our website and user experience
• Comply with legal obligations
• Prevent fraudulent activity and ensure website security

Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

• Your consent when you submit forms or subscribe to communications
• Our legitimate interests in operating and improving our business
• Legal obligations we must comply with

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist us in operating our website and business
• Legal authorities when required by law or to protect our rights
• Business partners with your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Request erasure of your personal data
• Restrict processing of your personal data
• Object to processing of your personal data
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at [email protected].

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

International Data Transfers

Your information may be transferred to and processed in countries outside the United Kingdom. We ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

HemVitality
90 Queen Street
Exeter EX4 3RP
United Kingdom
Email: [email protected]
Phone: +44 1392 852 674